Bagi999 Privacy Policy – Our Firm Commitment to Protecting Your Data

Bagi999 (bagi999.ws) places the highest importance on its users' privacy. This Privacy Policy explains what personal information we collect, why we use it, and how we keep it secure.

By using Bagi999's website, mobile app, or any of our digital services, you are deemed to have accepted this Privacy Policy. Please read it carefully before using the platform for the first time.

This policy was written in Bengali for the convenience of users in Bangladesh. In the event of any legal dispute, the original English version shall prevail.

Bagi999 collects various types of information to deliver its services. These can be grouped into three categories:

A) Information you provide directly:

• Name, date of birth & gender
• Email address and mobile number
• Residential address
• National ID or passport details (for KYC verification)
• Payment method details (bKash/Nagad/bank account number)

B) Automatically collected information:

• Your device's IP address and location
• Browser type & operating system
• Site access times & session data
• Betting history and transaction records
• Data Collected from Cookies & Web Beacons

C) Information Received from Third Parties:

• Transaction confirmation details from payment providers
• KYC data from identity verification services
• Signals from fraud prevention systems

Bagi999 uses your data only for specified purposes. It is never used for any unauthorized purpose.

If you no longer wish to receive marketing emails, contact our support team at any time or use the "Unsubscribe" link in any email we send.

Bagi999 does not sell your personal data. However, limited sharing may be necessary in certain circumstances:

• Service Provider: Payment processors, KYC verification services, and IT providers receive only the data necessary to perform their specific functions.
• Legal Obligation: Sharing data under a court order or at the direction of a government authority is a legal requirement.
• Fraud Prevention: Limited data sharing may occur with fraud detection agencies.
• Business Changes: In the event of a company merger or acquisition, users will be notified in advance.

How long bagi999 retains your data depends on the type of information and applicable legal requirements.

• Active Account: All data is retained for as long as your account remains active.
• Closed Account: Even after account closure, financial transaction records are retained for up to 5 years to meet legal obligations.
• Log File: Server logs are generally retained for up to 18 months.
• Marketing Data: Marketing data is deleted upon withdrawal of consent or after 3 years of inactivity.
• KYC Documents: May be retained for up to 7 years following the completion of verification.

Bagi999 uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: These are essential for maintaining login sessions and site security and cannot be disabled.
• Analytics cookies: Used to understand which pages are visited most. This is entirely anonymous.
• Preference Cookies: Remembers your language and theme preferences so you don't have to set them again each visit.
• Security Cookies: Helps prevent fraud and unauthorized access.

You can disable non-essential cookies through your browser settings, though doing so may limit certain features.

Bagi999 uses industry-leading technology to keep your data secure. Our security framework is as follows:

Please note, however, that no organization can guarantee absolute security on the internet. Keep your password strong and never share it with anyone.

As a Bagi999 user, you have a number of rights over your own data. It is important that you are aware of them:

To exercise any of these rights, support@bagi999.wsto email us. We will respond within 30 days.

Bagi999's services are intended solely for individuals aged 18 and above. We do not knowingly collect any personal information from minors.

If we become aware that an account has been created by someone under the age of 18, that account will be immediately suspended and all collected data will be deleted.

Bagi999 may update this Privacy Policy as needed. Depending on the extent of the changes, we will notify you in different ways:

• Minor Changes: Only the "Last Updated" date at the top of this page will be changed.
• Significant Changes: A notification will be displayed when you log in to the platform.
• Major changes: Full details will be sent to your registered email, along with a request to accept the updated terms.

Continued use of the platform after any changes are made will be considered your acceptance of the updated policy. We recommend checking this page regularly.

For any questions, concerns, or complaints regarding our Privacy Policy, you can reach us through the following channels:

We take all privacy complaints seriously and aim to provide a written response within 30 days. If you are not satisfied with the resolution, you may escalate the matter to the relevant authority.